Earnest Dies and Navient Takes Over Its Lifeless Body (repost)
One year ago, back in October of 2017, I wrote this post about Navient buying then student loan darling, Earnest. I mentioned the lawsuit against Navient, and borrowers likely concerns, as well as the founder-CEO’s impassioned plea to calm nerves and stem a possible mass exodus of customers. Borrowers were assured that Earnest would remain independent and that they would continue to be taken care of like they always had been.
Turns out the borrower concerns were well justified. One year later, that impassioned CEO, has collected a big payout check and left the company. Navient has installed new leadership and control. Read More